NeuMe Physio (NeuMe) values its users' privacy. This Privacy Policy ("Policy") will help you understand how
we collect and use personal information from those who visit our website or make use of our online facilities and
services, and what we will and will not do with the information we collect. Our Policy has been designed and
created to ensure those affiliated with NeuMe Physio of our commitment and realization of our obligation not
only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up
to date with the latest changes, we advise you to frequently visit this page. If at any point in time NeuMe Physio
decides to make use of any personally identifiable information on file, in a manner vastly different from that
which was stated when this information was initially collected, the user or users shall be promptly notified by
email. Users at that time shall have the option as to whether to permit the use of their information in this separate
manner.
This Policy applies to NeuMe Physio, and it governs any and all data collection and usage by us. Through the
use of www.neumephysio.com, you are therefore consenting to the data collection procedures expressed in this
Policy.
Please note that this Policy does not govern the collection and use of information by companies that NeuMe
Physiodoes not control, nor by individuals not employed or managed by us. If you visit a website that we
mention or link to, be sure to review its privacy policy before providing the site with information. It is highly
recommended and suggested that you review the privacy policies and statements of any website you choose to
use or frequent to better understand the way in which websites garner, make use of and share the information
collected.
Specifically, this Policy will inform you of the following:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the use of your data; and
- The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to
do so, we reserve the right not to register you as a user or provide you with any products or services. This
website collects various types of information, such as:
Voluntarily provided information which may include your name, address, email address, billing and/or
credit card information etc. which may be used when you purchase products and/or services and to
deliver the services you have requested.
Information automatically collected when visiting our website, which may include cookies, third party
tracking technologies and server logs.
In addition, NeuMe Physio may have the occasion to collect non-personal anonymous demographic information,
such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you
are using, IP address, or type of operating system, which will assist us in providing and maintaining superior
quality service.
NeuMe Physiomay also deem it necessary, from time to time, to follow websites that our users may frequent to
gleam what types of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide
to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal
information only for the purpose for which it was requested, and any additional uses specifically provided for on
this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To send you promotional emails containing information we think you may like when we have your
consent to do so; - To contact you to fill out surveys or participate in other types of market research, when we have your
consent to do so; - To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said
information will be determined based upon the following criteria: the length of time your personal information
remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our
duties and obligations; any limitation periods within which claims might be made; any retention periods
prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we
have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in
this Policy.
Use of Information Collected
NeuMe Physio does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to
any third parties.
NeuMe Physio may collect and may make use of personal information to assist in the operation of our website
and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally
identifiable information as a means to keep you informed of other possible products and/or services that may be
available to you from www.neumephysio.com.
NeuMe Physio may also be in contact with you with regards to completing surveys and/or research
questionnaires related to your opinion of current or potential future services that may be offered.
NeuMe Physiouses various third-party social media features including but not limited to Facebook.com and
other interactive programs. These may collect your IP address and require cookies to work properly. These
services are governed by the privacy policies of the providers and are not within NeuMe Physio's control.
Disclosure of Information
NeuMe Physio may not use or disclose the information provided by you except under the following
circumstances:
- As necessary to provide services or products you have ordered;
- In other ways described in this Policy or to which you have otherwise consented;
- In the aggregate with other information in such a way so that your identity cannot reasonably be
determined; - As required by law, or in response to a subpoena or search warrant;
- To outside auditors who have agreed to keep the information confidential;
- As necessary to enforce the Terms of Service;
- As necessary to maintain, safeguard and preserve all the rights and property of NeuMe Physio.
Non-Marketing Purposes
NeuMe Physio greatly respects your privacy. We do maintain and reserve the right to contact you if needed for
non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in NeuMe Physio
products and services). In certain circumstances, we may use our website, newspapers, or other public means to
post a notice.
Children under the age of 13
NeuMe Physio's website is not directed to, and does not knowingly collect personal identifiable information
from, children under the age of thirteen (13). If it is determined that such information has been inadvertently
collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that
such information is deleted from our system's database, or in the alternative, that verifiable parental consent is
obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain
parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of
email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to
unsubscribe to addie@neumephysio.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. NeuMe Physio will continue to adhere to this
Policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. NeuMe Physio does not claim nor accept
responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we
encourage all users and visitors to be aware when they leave our website and to read the privacy statements of
every website that collects personally identifiable information. This Privacy Policy Agreement applies only and
solely to the information collected by our website.
Notice to European Union Users
NeuMe Physio's operations are located primarily in the United States. If you provide information to us, the
information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy
decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental
rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It
allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing
personal information to us, you are consenting to its storage and use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as
a Data Subject. These rights are as follows:
- The right to be informed: this means we must inform you of how we intend to use your personal data
and we do this through the terms of this Policy. - The right of access: this means you have the right to request access to the data we hold about you and
we must respond to those requests within one month. You can do this by sending an email to
addie@neumephysio.com. - The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have
the right to have it corrected. You can do this by logging into your account with us, or by sending us an
email with your request. - The right to erasure: this means you can request that the information we hold be deleted, and we will
comply unless we have a compelling reason not to, in which case you will be informed of same. You can
do this by sending an email to addie@neumephysio.com. - The right to restrict processing: this means you can change your communication preferences or opt-out
of certain communications. You can do this by sending an email to addie@neumephysio.com. - The right of data portability: this means you can obtain and use the data we hold for your own
purposes without explanation. If you wish to request a copy of your information, contact us at
addie@neumephysio.com.
The right to object: this means you can file a formal objection with us regarding our use of your
information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to addie@neumephysio.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your
personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a
data breach and we will contact you if your personal information is ever at risk. For more details regarding our
security protections see the section below or visit our website at www.neumephysio.com.
Security
NeuMe Physio takes precautions to protect your information. When you submit sensitive information via the
website, your information is protected both online and offline. Wherever we collect sensitive information (e.g.
credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this
by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the
webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information
offline. Only employees who need the information to perform a specific job (for example, billing or customer
service) are granted access to personally identifiable information. The computers and servers in which we store
personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse,
unauthorized access, disclosure or modification of the user's personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users'
trust and confidence in the internet and website use by providing simple and secure access and communication of
credit card and personal information.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy
Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use
of our sites. In addition, your continued use of our website following the posting of any updates or changes to
our terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel
free to contact us at the following email, telephone number or mailing address.
Email: addie@neumephysio.com
Telephone Number: (910) 684-3165
Mailing Address:
NeuMe Physio
200 McCaskill Rd E Ste A
Pinehurst, North Carolina 28374
The data controller responsible for your personal information for the purposes of GDPR compliance is:
Addie
addie@neumephysio.com
910-684-3165
100 Magnolia Rd, Pinehurst, NC